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Le Mini Macaron - EU

If you find you have a defective or missing product, we will replace this for you (at our expense). Please&#xA0;contact us at infoeu@leminimacaron.com&#xA0;directly if you encounter this with the following information and we will be happy to assist you:<ul><li id="isPasted" style="font-size: 16px;">Provide a photo of the items you received.</li><li id="isPasted" style="font-size: 16px;">Add a description of the missing or damaged items</li><li id="isPasted" style="font-size: 16px;">If any items is damaged, make sure to have a specific photo of the damage</li><li id="isPasted" style="font-size: 16px;">Confirm the order number</li><li id="isPasted" style="font-size: 16px;">Verify your shipping address for potential reshipment</li></ul>Note that we cannot guarantee a reshipment due to potential stock issues but that every effort will be made to resolve this situation satisfactorily.

If you find you have a defective or missing product, we will replace this for you (at our expense). Please contact us at infoeu@leminimacaron.com directly if you encounter this with the following information and we will be happy to assist you:. Note

A product from my package is missing or damaged, what should I do?

SHIPPING & RETURNS

How do I apply LMM gel polish?

Application Do’s

Application Don’ts

How do I remove LMM gel polish?

I followed all the instructions but my gel polish is still chipping after 2-3 days! What do I do?

Can I use LMM Nailcare with gel polish?

Does LMM Nailcare need to be cured with a LED lamp?

How long will this last? What can I do to make it last longer?

HOW TO USE OUR PRODUCTS

Help! My gel polish is hard/clumpy inside the bottle

Is LMM gel polish free of harmful ingredients?

Are your products cruelty-free?

Can I use LMM gel polish or the LED lamp during pregnancy?

Can I use the power charger inside the kit to charge my mobile phone?

I've never used a UV light at home before. What do I need to know?

What is the wattage/power of LMM lamps?

Will Le Mini Macaron’s LED lamp work with other brands of gel polish?

Are UV lamps dangerous?

Can you have an allergy to gel?

Why do the gel polishes have a strong scent?

Why is the gel polish so thick?

PRODUCT INFORMATION

What are the standard delivery fees and times?

How do I track my order?

I placed my order this weekend, when will you ship my order?

Why is it taking so long to receive my package?

Can I modify my order (content, contact details, address, etc.)?

Can I cancel my order?

What is your return policy?

What is customs duty?

Do I need to pay a customs duty fee on my purchase?

What if I don't pay the customs duty?

My package was indicated as delivered, but I have nothing in my mailbox. What should I do?

What is Scalapay?

How to pay with Scalapay?

Do I have to pay a fee to use Scalapay?

Can I get a refund if I paid with Scalapay?

PAYMENT WITH INSTALMENTS WITH SCALAPAY

How do I earn points?

How do I use my points to redeem rewards?

Do my rewards points expire?

When are rewards points added to my account?

Can I transfer or merge my points between two separate accounts?

How do I know what tier I am?

I'm a Le Maxi or Le Pro member. How do I access exclusive discounts, rewards and offers?

A product from my package is missing or damaged, what should I do?Updated 5 months ago